We started Pact Agent because slow follow-up was killing good businesses.
We build the agents that answer the call, text, and chat you don't have time for — so a good business never loses a client to bad timing.
Six principles. No fine print.
Speed that closes deals.
The first business to respond usually wins the client. Your agent engages every lead within seconds, not hours.
Zero leads left behind.
Missed calls, after-hours forms, unanswered messages — every inquiry gets a response. Nothing goes cold because nobody got to it.
Built for your operation.
No templates, no plug-and-play shortcuts. Every workflow and follow-up sequence is built around how your business actually runs.
Your business runs without you.
Appointment booking, lead nurturing, client follow-up — handled automatically, including the hours nobody's at a desk.
Compounding efficiency.
Automation doesn't plateau. Every workflow we refine and every manual step we remove keeps paying off.
Strategy behind the technology.
The tool is only as good as the thinking behind it. Every system starts with an audit of where automation actually moves the needle.
A partnership, not a subscription.
Transparent partnership.
Clear pricing, honest communication, no hidden fees.
Results-driven focus.
We measure success by what changes in your business, not by how many features we shipped.
Continuous improvement.
We keep your systems current as GoHighLevel and the underlying AI capabilities evolve.
Dedicated support.
You work with a team that knows your specific setup, not a rotating ticket queue.
Complete knowledge transfer.
Your team learns to run and adjust what we build, not just watch it work.
Backed by our guarantee.
30 days, no questions asked. If your agent isn't answering, qualifying, and booking the way it should, you get your money back.
Meet the humans behind the AI.
Steven has spent over 25 years figuring out how to make impossible things happen — from raising money for charities alongside celebrities and athletes to helping political campaigns connect with voters. Along the way, he became fascinated by the power of smart, well-timed communication.
What drives him now is watching small businesses and entrepreneurs get stuck doing the same repetitive tasks that AI can handle in seconds. That's why he started Pact Agent — to give every business access to the kind of automation that used to be reserved for companies with a dedicated ops team.
Steven doesn't just implement AI; he translates it into something that actually works for a real business with a real phone that keeps ringing.
Monica brings 15 years of brand-building at the highest levels of media and luxury — Robb Report, Warner Bros., and MGM — where she shaped marketing strategy, creative direction, and large-scale experiential programs for some of the world's most recognized premium brands.
As the architect of Robb Report's RR1 membership and events division, she produced 16+ annual experiences and built brand partnerships with names like Four Seasons, Waldorf Astoria, BMW, Dior, and Aston Martin. Her consulting work has generated $2M+ in client revenue within 24 months, with measurable lifts in engagement and conversion across channels.
At Pact Agent, Monica leads brand strategy, positioning, and experiential — the layer that determines whether an automation build actually lands with the right audience, or just disappears into the noise. For clients building a brand identity, entering a new market, or repositioning for a premium audience, she provides the strategic and creative infrastructure to do it right.