The questions we actually get about the agents, the setup, and what it's like to work with us.
We build AI agents that answer your calls, texts, and website chat, qualify the person on the other end, and get them booked on your calendar — plus the CRM and workflow automation behind it that keeps every lead tracked and followed up with. It's a system, not a single tool.
More. A generic chatbot follows a script. Our agents are built around your specific business — your services, your pricing logic, your booking rules — and they hold a real back-and-forth conversation by text, chat, or voice instead of serving up canned answers.
No agent we build reads a canned script at your customers. Every agent is set up around how your business actually talks to people, and it's built to hand off to a real person the moment a conversation needs one.
The moment a call goes unanswered, your Missed Call Text-Back agent sends a text to that number automatically. The lead can respond on their own time, get qualified, and book an appointment — all before they've had a chance to call the next business on the list.
Directly on your website — on pactagent.ai, that's Bond, our own chat agent doing this exact job. It answers visitors in real time, qualifies them, and either books the appointment or hands the conversation to a person.
It answers the call, holds a real conversation, qualifies the caller, and books the appointment on that same call — no hold music, no voicemail. Every call is transcribed, so there's a record of what was said.
No. It's built to catch what your team doesn't have the bandwidth to catch — the after-hours call, the third missed call in an hour, the website visitor at midnight. It's there so a good lead doesn't slip through a coverage gap, not to replace the people already answering your phone.
Everything we build runs on GoHighLevel, and every lead — call, text, or chat — lands in one system automatically, tagged and tracked. If you're already using a different CRM, we'll talk through what a real integration looks like during your consultation rather than assume it fits.
Mostly owner-operated businesses that lose leads to slow response time — legal, real estate, healthcare and wellness, home services, restaurants, and salons. If that's not exactly your business, ask us anyway — the underlying problem, a lead reaching out and nobody catching it fast enough, isn't industry-specific.
It depends on how many channels you're automating and how custom your workflows need to be — a single missed-call text-back agent is a lighter build than a full call, text, chat, and CRM system. We'll give you a real timeline once we know your scope, not a generic promise.
It depends on which agents you need and what your current setup looks like. We don't quote pricing blind — that's what the consultation is for, so you get a number based on your actual business instead of a package that doesn't fit.
You get 30 days, no questions asked. If your agent isn't answering, qualifying, and booking the way it's supposed to, you get your money back — no call required to justify it.
No. We handle the build and the setup. Your team learns how to review conversations, adjust what needs adjusting, and use the CRM — not how to write a workflow from scratch.
It hands off to a real person instead of guessing. Every agent is built to know the edge of what it should handle on its own — anything outside that gets routed to your team.
Yes — every agent is built around your business's actual services, tone, and booking rules from the start. It's not a shared template running the same script for every client.